Frequently Asked Questions

ERPS X is a cloud business platform made of three products that work together: ERPS (enterprise resource planning by department), POS (point of sale) and RMS (restaurant management). Each company you create gets its own workspace on {company}.erpsx.com with its own databases, and you manage users, applications, domains and billing from one panel.

Go to Start Free Trial, create your account, verify your email and name your company. Your workspace is provisioned automatically. The trial lasts 14 days, includes the products in the trial plan and does not require a payment card. When you are ready, choose a paid plan from the panel; nothing is charged until you do.

No. ERPS X runs in a modern web browser on desktop, tablet or phone. Your team signs in at your workspace address, and the owner signs in to the ERPS X panel at erpsx.com.

Yes. Plans include a number of companies. Each company gets its own workspace, databases, users and settings, and you switch between them from the panel.

Yes. Custom domains can be mapped to your workspace from the panel under Domains. Our team completes the mapping and the certificate; see the Onboarding page or contact us for help.

Yes. Our Data Migration service maps your customers, products, suppliers, opening balances and other records into ERPS X, with a review step before anything goes live.

ERPS is organised by department. HR: Employees, Payroll, Expenses, Time Off, Fleet. Manufacturing: Bills of Material, Manufacturing Orders, Production Analysis, Quality, Equipments. Inventory: Products, Inventory Adjustment, Inventory Valuation, Replenishment, Purchase, Vendors, Logistics, Gate Pass. Sales: Sale Orders, Quotations, Customers. Finance: Accounting, Invoicing. You enable the applications each company needs from the panel.

POS handles counter sales, sale returns, customer and vendor payments, items, categories, brands, suppliers, customers, purchases and expenses, with Admin, Manager and Cashier roles. Sales, returns, payments, purchases and paid expenses post journal entries into the same company's Accounting in ERPS, so the books stay current without exports.

RMS gives a restaurant a QR-code menu that guests open on their phones, with categories, specials and offers. Guests place an order; a waiter confirms it and assigns a table; the cashier sees today's orders, edits lines, changes tables and prints. The owner configures branding, tax, currency, menu, staff and domain from the ERPS X panel.

Each product is enabled per plan and per company. POS posts its journals into the company's ERPS Accounting, so POS is designed to run alongside ERPS. RMS runs on its own restaurant database. See pricing for which products each plan includes.

ERPS X is used across retail, wholesale, e-commerce, manufacturing, logistics, construction, automotive, jewellery, restaurants, healthcare, professional services and education. See Industries for how the applications map to each.

POS is a web application and requires an internet connection to record sales and post journals. We do not currently advertise an offline mode.

Plans are billed monthly in US dollars: Basic $25, Standard $50, Professional $75 and Enterprise $100 per month. Plans differ by users, companies, storage and which products (ERPS, POS, RMS) are included. Full details are on the pricing page.

There is a free 14-day trial with no card required. After the trial you choose a paid plan to keep working in your workspace.

Payments are processed securely by Stripe. Choose a plan in the panel, complete checkout, and your subscription and receipt appear under Billing and Payments. ERPS X does not store your full card details.

Yes. Upgrade, downgrade or cancel from the panel under Plans and Subscriptions. Cancelling stops future renewals; your access continues to the end of the period you have already paid for.

Because the trial is free, paid subscriptions are generally non-refundable, with exceptions for duplicate or erroneous charges and where the law requires it. Full terms are in the Refund Policy.

Prices are listed in US dollars and exclude any sales tax, VAT or similar charges that may apply in your location. You are responsible for taxes required by your jurisdiction unless we are required to collect them.

Each company runs in its own workspace with its own databases for ERPS, POS and RMS. Access is limited to the users you create, controlled by roles inside each product. ERPS X staff access company data only to provide support you request or to operate the service. We do not sell personal information; see the Privacy Policy.

Yes. erpsx.com, every workspace subdomain and mapped custom domains are served over HTTPS with TLS certificates. Payment card data is entered on Stripe's hosted checkout, not on our servers.

ERPS locks users to their department. POS has Admin, Manager and Cashier roles. RMS has Manager, Server and Cashier roles. You create and manage users from the panel and from each product.

Yes. You own your business data. During your subscription and for the retention period after cancellation described in our Terms of Service, you can request a full export of your company databases from Support.

We apply the principles of the GDPR to all customers and honour US state privacy rights. See GDPR Compliance and Do Not Sell My Personal Information.

Every plan includes email support at [email protected], live chat on erpsx.com, a ticket desk inside the panel, and public documentation at docs.erpsx.com. Response targets are published in the Service Level Agreement.

Yes. Onboarding sets up your workspace and users, Data Migration moves your records, Training teaches your team by role, and Consulting covers process design and configuration. Each page describes the steps and deliverables.

The System Status page lists each service, its current state and incidents from the last 30 days.

ERPS X is fully hosted. Updates are applied to the platform by our team; there is nothing for you to install. Notable changes are announced under News.

Yes. The ERPS X Reseller Program lets partners create and manage customer workspaces and earn a share of each customer's subscription. Visit resellers.erpsx.com.