Frequently Asked Questions
Everything you need to know about ERPS X. Can't find your answer? Contact our team.
ERPS X is an all-in-one enterprise platform that combines ERP, POS, HR, Accounting, Inventory, Manufacturing, and 50+ business tools into a single, unified system. It is designed for businesses of all sizes across 12+ industries.
Click the "Start Free Trial" button on any page. You'll be up and running in under 5 minutes — no credit card required. Your trial includes full access to all features for 14 days.
No. ERPS X is 100% cloud-based and runs in your web browser. Simply log in from any device — desktop, tablet, or mobile — and start working.
Yes. ERPS X supports data import from CSV, Excel, and other ERP systems. Our onboarding team can also assist with complex data migrations.
ERPS X offers flexible pricing plans based on your business size and needs. Visit our pricing page for detailed information or contact us for a custom quote.
Absolutely. You can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle, and you'll only be charged the prorated difference.
We accept all major credit cards (Visa, Mastercard, American Express), bank transfers, and PayPal. For enterprise plans, we also support invoice-based payment.
Yes, we offer a 30-day money-back guarantee. If you're not satisfied within your first 30 days as a paid customer, we'll issue a full refund — no questions asked.
The Point of Sale module includes a full offline mode that syncs automatically when internet is restored. Other modules require an internet connection.
Yes. ERPS X supports multi-company setups with separate databases, chart of accounts, and reporting — all from a single login with inter-company transactions.
Yes. You can transact in any currency with automatic exchange rate updates and revaluation. Financial reports can be viewed in any currency.
ERPS X is designed to be industry-flexible. We offer pre-configured setups for 12+ industries including Retail, Manufacturing, Jewellery, Healthcare, and more.
Absolutely. ERPS X uses 256-bit AES encryption at rest, TLS 1.3 in transit, and is hosted on enterprise-grade infrastructure with SOC 2 compliance. We perform regular penetration testing and security audits.
Your data is stored in secure, ISO 27001-certified data centres. You can choose your preferred data region during setup (US, EU, or Asia-Pacific).
Never. Your data belongs to you. We do not sell, rent, or share your data with third parties for marketing purposes. See our Privacy Policy for full details.
Yes. You can export all your data at any time in standard formats (CSV, Excel, PDF). We believe in data portability — your data is never locked in.
We offer email support (24h response), live chat (24/7), phone support (business hours), knowledge base, video tutorials, and community forum. Enterprise plans include a dedicated account manager.
Yes. Every new customer receives free onboarding guidance including setup assistance, data migration support, and initial training sessions.
Yes. Our comprehensive knowledge base includes step-by-step guides, video tutorials, best practices, and API documentation covering every feature of ERPS X.
We release updates and improvements every two weeks. All updates are automatic — no downtime, no manual installations. You always have the latest version.