About the role
We're looking for a UX Researcher to uncover deep insights about how businesses use our platform and drive product decisions through evidence-based research.
What you will do
- Plan and conduct user research studies.
- Analyze qualitative and quantitative data.
- Present findings to product and design teams.
- Develop user personas and journey maps.
- Advocate for user needs in product decisions.
- Build and maintain a research repository.
What we are looking for
- 3+ years of UX research experience.
- Experience with various research methodologies.
- Strong analytical and presentation skills.
- Ability to translate research into actionable insights.
- Experience with research tools (UserTesting, Hotjar, etc.).
- Excellent communication skills.
Nice to have
- Experience in B2B SaaS or enterprise software.
- Background in psychology or behavioral science.
- Experience with A/B testing and experimentation.
About ERPS X
ERPS X LLC, based in St. Petersburg, Florida, builds ERPS (ERP by department), POS (point of sale) and RMS (restaurant management) as one connected cloud platform. Each customer company runs in its own workspace on erpsx.com, and every product posts to the same accounting. Read more about us.
What happens after you apply
A short, respectful process. We tell you where you stand at every step and give a clear answer at the end.
Apply
Send your CV or profile and a short note on why this role, using the form on this page.
Review
We read every application and reply to let you know whether we are moving forward.
Conversation
A call with the hiring manager about your experience, the role and how we work.
Practical
A focused exercise or working session relevant to the role, scoped to a few hours at most.
Offer
A written offer with compensation, hours and expectations set out clearly.